Customer Satisfaction Index - Results 2016 | TfNSW Open Data Hub and Developer Portal

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Customer Satisfaction Index - Results 2016

In 2016, Transport for NSW conducted four surveys to measure customer satisfaction levels
across the NSW public transport system. This dataset provides the results of the surveys.

Data and Resources

Customer Satisfaction Index - Survey Results May 2016xls
Customer Satisfaction Index data from February 2016 and May 2016 surveys in excel format, as presented in the appendix to the main report.

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Customer Satisfaction Index - Survey Results November 2016xls
Customer Satisfaction Index data from August 2016 and November 2016 surveys in excel format, as presented in the appendix to the main report.

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Field	Value
Modified	2017-09-01
Release Date	2017-05-09
Identifier	f6bfd1ab-fa95-4623-bbfa-65f3d756385e
Spatial / Geographical Coverage Location	NSW
Licence	Creative Commons Attribution 4.0 International (CC BY 4.0)
Author	Transport for NSW
Contact Email	tcsi@transport.nsw.gov.au
Public Access Level	Public