Between Nov 2014 and Nov 2015, Transport for NSW conducted three surveys to measure customer satisfaction levels across the NSW public transport system. This dataset provides the results of the surveys.
Data and Resources
- Customer Satisfaction Index - Survey Results May 15xls
Customer Satisfaction Index data from November 2014 and May 2015 surveys in excel format, as presented in the appendix to the main report.
- Customer Satisfaction Index - Survey Results November 2015xls
Customer Satisfaction Index data from the November 2015 surveys in excel format, as presented in the appendix to the main report.
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